Redesigned internal engineering software (v2.0) to streamline workflows, informed by field studies, interviews, and surveys. Partnered with a technical PM and presented design progress to directors and senior designers, while contributing to the design system through component audits and improvements.

Led a team of designers, coordinating weekly progress and aligning work with developer requirements. Created functional spec documentation, collaborated closely with developers, and designed research and marketing strategies to enhance usability and highlight the app’s sustainability impact.

Led research on gamified UX strategies, running 5+ user tests and analyzing pain points to improve engagement. Presented findings and recommendations to stakeholders, driving the adoption of key features that enhanced user satisfaction.

Collaborated with a 17-person cross-functional team to design a donation management portal for Feeding Pets of the Homeless. Led the end-to-end UX process from sketches to prototypes, incorporating stakeholder feedback to ensure usability. Selected as 1 of 15 designers from 200+ applicants.